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Did you know that you can now use ClubPlanner as an app? Download via the links below.

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A concept for more than 10 years

By using ClubPlanner you do not only have access to user-friendly software, but also to the support of the most experienced consultants in the fitness industry.

The online CRM system organizes and controls all important customer processes within fitness clubs. Clear overviews and extensive reports help you and your employees work efficient and proactively. This will give you more focus and peace of mind within your club and better results with less costs.

In addition to the use of the online software, you will also receive support from consultants. They support and train employees, club managers and owners on a daily basis. The combination of software and this support makes ClubPlanner highly appreciated in the fitness industry for more than 10 years.


For whom is ClubPlanner suitable?

ClubPlanner is indispensable for all fitness clubs - from PT to chain - that really want to give their attention to the customer. ClubPlanner offers overview, insight, efficiency and above all peace of mind because the programme 'forces' employees to work in a structured manner.

Because each fitness club is unique, ClubPlanner is tuned to the existing business processes during implementation. The training of employees and managers is provided by the specialists of ClubPlanner.

What does ClubPlanner do?

ClubPlanner monitors customer processes, from potential customers to former customers. Employees are helped on a daily basis by the powerful, directing effect of the software.

Here are some of the possibilities in the software:

  • Lead tracking
  • Monitor sales targets
  • Follow-up of new customers
  • Motivate and guide existing customers
  • Member retention
  • Send personalized messages automatically
  • Scheduling online appointments
  • Group Fitness Management (GFM)
  • Customer satisfaction reports
  • Personnel planning and registration

ClubPlanner is complementary to the membership administration program. By linking to member administration packages, customer data is exchanged automatically.

The effects of using ClubPlanner

With ClubPlanner you have access to extensive reports and management information to help you make the right choices. The possibilities are endless.

The effects clubs are experiencing

  • Higher success rate from leads
  • Increased membership duration
  • Optimal communication with customers
  • Optimising human resources management
  • Away with paperwork
  • Overview and structure