About ClubPlanner

With ClubPlanner clubs manage their process from lead to member. Our energetic team is driven to deliver high-quality software and service. As ClubPlanner we contribute to an active society and a healthy Fitness & Health industry.

Focus on Fitness & Health

For over 20 years, under the leadership of the current owners, Raymond Steffann and Jan Jonquière, ClubPlanner has been created. Initially, for the fitness chain ‘Sportstudio’ in Twente. At the time, the owner of the fitness chain wanted more insight into staff planning and sales. After the sale of Sportstudio in 2005, ClubPlanner was developed further specifically for the fitness & health industry. Since then, we have strived to give members the best possible experience, by structuring the club their sales process, customer journey and contact with members.

Innovations and the future

The ClubPlanner team has grown to more than 20 employees and the ambitions have grown simultaneously. To secure our ambitions, the company is under the daily management of Peter van der Kwaak since January 2022. We want to be the specialist and offer a unique software solution to manage the customer journey. To provide members with a positive customer experience. We help entrepreneurs in the European fitness & health industry to stay healthy. Over the last few years, ClubPlanner has grown into a complete and valued software package. Enhancements such as member retention, staff scheduling, and the messaging service all prove to be a success factor and are meeting the needs of many clubs.

Meet the ClubPlanner team.

Peter van der KwaakCEO
Raymond SteffannCTO
Jan JonquièreCFO
Stéphanie SyllaManager Sales & Customer Success
Kerstin BayerSales Professional DACH
Marco SwaanSales Professional Benelux
Mike van den BergSales Professional Benelux
Kevin BakkerCustomer Support Professional
Maxim de WaardCustomer Support Professional
Lisa van EssenCustomer Success Professional
Inge GrobCustomer Success Professional
Marloes OostMarketing Manager
Paris JonathanMarketing & Branding Specialist
Roy van DortOnline Marketing Professional
Levi RoelofsmaTeam Lead Developer
Amir JacobsFull-Stack Developer
Justin van GemenFull-Stack Developer
Sarai MisidjanSoftware Developer
Joey van der WijkSoftware Developer

Our values

Competitive

We’re aiming to be the best at what we do. With a healthy dose of competitiveness, we stand for quality & service. To achieve this, we go an extra mile and we’re not afraid to take risks.

Laughter

Laughter is healthy. Our humour and enthusiasm make us think in terms of possibilities. And that’s how we keep the office cosy.

Unique

A diverse team in which everyone has their own strengths. Together we create a unique software solution in which personal attention for each other and our customers is paramount.

Be energetic

Our drive to keep moving and to innovate ourselves. By being energetic, we challenge ourselves to grow and improve every day.