Privacy
In this privacy statement, you can read about the personal data that ClubPlanner Benelux B.V. (Chamber of Commerce number: 58146091) or ClubPlanner Group B.V. (Chamber of Commerce number: 61025887) (hereinafter referred to as "ClubPlanner") collects and how it is handled. Personal data is provided to ClubPlanner when using the website https://clubplanner.com. This privacy statement explains how the data is stored and for what purposes.
1. General
This website is owned and operated by ClubPlanner. ClubPlanner respects the privacy of visitors to its website and ensures that any personal data provided to it is handled in accordance with applicable privacy laws, including the GDPR.
ClubPlanner collects usage data from the website(s) for statistical purposes. The personal data collected in this way is generally anonymous and is not sold to third parties by ClubPlanner.
Every relationship with ClubPlanner provides personal data to ClubPlanner when in contact, during negotiations, and/or when entering into an agreement with ClubPlanner. In doing so, you may represent the company you work for. Some of the data you provide may still be considered personal data. The personal data received by ClubPlanner is then processed by it (including storage, retrieval, and retention). This processing is necessary to enable ClubPlanner's service delivery, which includes providing access to the "ClubPlanner" platform, communicating with you, executing agreements, and keeping you informed of important developments within ClubPlanner.
ClubPlanner would like to inform you about the processing of your personal data within ClubPlanner. For this purpose, this privacy statement has been prepared. This privacy statement applies to all relationships with ClubPlanner. Furthermore, the terms and conditions for using ClubPlanner also apply; these terms and conditions can be accessed via the following link: terms and conditions.
2. Data Controller
The data controller for the processing of personal data is:
ClubPlanner Benelux B.V.
Jan Tinbergenstraat 222
7559 ST HENGELO
Telefoonnummer: +31 (0)85 – 303 46 79
E-mailadres: info@clubplanner.com
KvK: 58146091
3. Care and Technical Security
We have implemented the following technical security measures:
Employees are trained in handling personal data.
Employees have a duty of confidentiality.
Employees only have access to personal data that they need for their job.
ClubPlanner has established adequate procedures for communication, support, and management with the contractor and acts accordingly.
Physical access security measures, including organizational control.
Burglar alarm.
Measures against malicious software.
Monitoring of assigned permissions.
Encryption by encrypting personal data during transmission.
Encryption by encrypting data storage.
Proper destruction of old documents.
SAAS-escrow
The software application is hosted by a certified hosting partner.
When taking security measures, consideration has been given to the risks to be mitigated, the state of the art, and the costs of the security measures.
You have informed yourself about the security measures we have taken and believe that these measures have a level of security appropriate to the nature of the Personal Data and the scope, context, purposes, and risks of the Processing.
ClubPlanner provides appropriate safeguards for the application of technical and organizational security measures concerning the Processing to be carried out.
4. Confidentiality
We keep the personal data obtained from you confidential and require our employees and (potential) (sub)processors to do the same.
5. Data Breaches
If a data breach occurs, ClubPlanner will notify you within 48 hours of discovering the data breach or after being informed about it by our (sub)processors. We will also ensure that the relevant data breach is reported to the Dutch Data Protection Authority. We will also keep you informed of the measures taken by ClubPlanner following the data breach.
6. Cookies
To enhance the user-friendliness of ClubPlanner's website(s), we use so-called 'cookies.' ClubPlanner uses functional, analytical, and tracking cookies. A cookie is a small text file that is placed on your computer, tablet, or smartphone during your visit to ClubPlanner's website(s). These cookies are also used to ensure the proper functioning of the website and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer tailored content and advertisements. You can refuse the use of these cookies at any time (via your browser), although this may limit the functionality and user-friendliness of the website(s).
7. Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics is used, in essence, to track user behavior and general trends and to obtain reports. This helps improve the operation of the website(s). ClubPlanner has entered into a data processing agreement with Google in this regard. The last octet of the IP address is masked before processing, and the "data sharing" feature is disabled. Google Analytics uses "cookies" (text files placed on your computer) to help analyze how visitors use the site. The anonymous information generated by the cookie about your use of the website is transmitted to and stored by Google on servers in the United States. Google uses this information to track how this website is used, to compile reports on website activity for the website owner, and to provide other services related to website activity and internet use. Google may only disclose this information to third parties if required by law, or to the extent that third parties process the information on behalf of Google. Google will not combine your IP address with other data it possesses. You can refuse the use of cookies by selecting the appropriate settings in your browser. However, please note that if you do this, you may not be able to use all the features of this website. By using this website, you consent to the processing of your information by Google as described above.
8. Personal Data Processed
The following personal data about you may be processed by ClubPlanner when visiting the Website:
First and Last Name
Company name
Gender;
Address details;
Email address;
IP address;
Other personal data actively provided in correspondence, telephone conversations, or by creating a profile or account on this website;
Location data;
Data about your activities on our websites;
Data about your surfing behavior across different websites (e.g., because this company is part of an advertising network);
List of customer contact details via an app;
Internet browser and device type;
Bank account number.
The following personal data about you may be processed by ClubPlanner when contacting ClubPlanner and/or filling out forms:
First and Last Name
Company Name
Gender;
Address details;
Email address;
IP address;
Other personal data actively provided in correspondence, telephone conversations, or by creating a profile or account on this website;
Location data;
Data about your activities on our websites;
Data about your surfing behavior across different websites (e.g., because this company is part of an advertising network);
List of customer contact details via an app;
Internet browser and device type;
Bank account number.
9. Purpose of Processing
Your personal data is processed solely for the following purposes:
Execution of agreements with you or the company for which you work;
Negotiations and communication regarding quotations/requests from you or the company for which you work;
Execution of services and work (including invoicing);
PR/marketing/acquisition by ClubPlanner;
Analysis of your website behavior to improve the website and tailor the offer of products and services to your preferences;
Monitoring browsing behavior across different websites to customize products and services to your needs;
Improvement of ClubPlanner's business operations.
10. Duration of Processing
Your personal data will not be processed for longer than necessary and/or legally required. Processing takes place throughout the entire customer/supplier/cooperation relationship with you or the company for which you work. If the relationship or cooperation with you or the company for which you work ends, ClubPlanner will retain your personal data for 6 months after termination of the relationship.
If your personal data is not processed in the context of an existing customer/supplier/cooperation relationship, ClubPlanner will retain your personal data for 24 months after the personal data has been provided.
After the mentioned period, your personal data will be destroyed by ClubPlanner unless you grant permission again for the processing of your personal data.
11. Sharing Personal Data with Third Parties
Your personal data is only shared with employees within ClubPlanner who necessarily need to know your personal data to carry out the agreement with you or to be able to contact you. For the execution of (possible) agreements with you or the company you work for, for negotiations about them, as well as for the purpose of proper administration, ClubPlanner works with various (software) systems. ClubPlanner has entered into agreements with the suppliers of these systems (processors) to protect your personal data.
12. Your rights
In the context of the processing of your personal data, you have the following rights:
The right to access your personal data processed by ClubPlanner. You will receive an overview of third parties to whom your personal data has been provided;
The right to rectification, if ClubPlanner is processing incorrect personal data. This can include changing your address details after moving;
The right to erasure of your personal data (the right to be forgotten). This does not apply if ClubPlanner is legally obliged to retain the personal data;
The right to restriction of processing of your personal data;
The right to data portability of your personal data;
The right to withdraw consent to the processing of your personal data;
The right to ask questions or make comments/objections to ClubPlanner, and if this does not proceed to your satisfaction, to the Dutch Data Protection Authority.
If you wish to exercise (one of) these rights, please contact ClubPlanner. The contact details are listed under "Data Controller" in this privacy statement.
13. Applicable Law and Changes
This privacy statement is exclusively governed by Dutch law. The Dutch court is competent to take cognizance of all disputes arising from or related to this privacy statement. ClubPlanner is entitled to unilaterally amend this privacy statement if necessary for the business interests of ClubPlanner or due to changes in the law.