Automate workflows & save time daily
Automate repetitive tasks and minimise manual administration. No more random calls, no more confusing spreadsheets. Work more efficiently and perform better – without extra FTEs. Have more time for what really matters: your members and your profits.
Design your unique customer journey
Determine what action you want at what moment and by whom. Whether it's a task with a call action, a message with an appointment link, or sharing a new training schedule. Document your way of working so that each member automatically and consistently receives the desired service in a personal manner.
- Control over every contact moment
Map out your entire customer journey and automate contact moments for a personal experience.
- Always the right follow-up automatically
Let tasks and messages be sent automatically based on membership status or behaviour. Always the right action at the right moment.
- Personal service at scale
Create unique journeys for each target group tailored to their preferences. This way, every contact moment feels customised – whether you have 50 or 5,000 members.
"By using ClubPlanner efficiently, we save up to 3 FTE in the operation!"
Save time with smart workflows
Automate repetitive processes, reduce administrative burden, and save time on recurring tasks such as emails, reminders, and calls. No more random calls, no more Excel chaos. Gain control over your club, peace for your team, and attention for your members.
Automate processes, gain control
Combine triggers, actions, and customer selections into one flawless, automatic workflow.
- View active workflows
- Automate steps in the customer journey
- Reuse successful templates
Analyse accurately, report without manual work
Gain immediate insight into data to plan smarter, allocate resources better, and structurally reduce staff pressure.
- Dashboards with real-time data
- No time-consuming exports needed
- Measure impact and optimise workflows
See how your club can save time with smart workflows
Want to know how you can automate daily tasks and reduce administrative pressure in your club? With ClubPlanner, you gain control over workflows, follow up and communication – without extra staff. Discover how automation helps your team work more efficiently while delivering personal service at scale.
- Immediate insight into automated workflows and time savings
- Clear overview of how tasks, messages and follow up work together
Frequently asked questions
Discover how ClubPlanner's automation features relieve your team and increase efficiency.
- Which specific tasks can ClubPlanner automate to save time for my team?
- ClubPlanner can automatically create many recurring tasks for your team. Think of calling members who have not visited for a while, scheduling follow up appointments, following up on old leads, preparing renewal conversations and handling cancellation processes. You activate this through customer segmentations so that the right employees receive the right tasks at the right time. This removes loose lists and keeps everyone focused.
- What does workflow automation deliver for me?
- Automation makes your processes faster and more structured. You can see exactly which steps have been completed, what results they deliver and where employees still need attention. This prevents misunderstandings, saves a lot of time for the club manager and provides direct insight into the impact of follow up. For example, you can see how many members stay after a cancellation conversation or how much revenue old leads generate.
- How do reports and dashboards save time when analyzing club performance?
- The dashboard shows opportunities and bottlenecks at a glance. You can see which employees leave tasks unfinished, which clubs have many inactive members and how sales are developing compared to last year. With more than fifty reports, you can easily select the insights relevant to your role. You can customize your dashboard so only the reports you need daily are visible. Our support and customer success team helps you with this.
- How user friendly is ClubPlanner and how quickly can my team work with it?
- By centralizing functions, ClubPlanner is very easy to use. Your staff on the floor do not need to see all reports. By following the steps in ClubPlanner step by step, it becomes almost impossible for an employee not to convert a lead into a member. Leads cannot get lost thanks to the safety net with automated follow up calls, for example when a lead does not show up. ClubPlanner contains multiple layers. Club managers and operational managers have access to more functions. Our customer success professionals guide them step by step through the extensive implementation process. This way, you are not overloaded with new features and information.
- How does ClubPlanner automate communication with members?
- Together with you, we set up customer journeys that match the goals of the club. You determine which customer groups should receive messages and ClubPlanner ensures these members automatically receive the right message. This can happen daily, weekly, yearly or as a one time action. Messages can be sent via email or WhatsApp, with the Ai Agent taking over conversations where needed. Examples include confirmations and reminders for appointments, tours, trial sessions and workouts.
- Are there examples of clubs that save time with ClubPlanner?
- Yes. In the customer case with Happy Bodies, operational manager Collin Schouten explains that their organization saves multiple FTE worth of time thanks to ClubPlanner. This franchise organization has more than twenty locations and clearly shows how much efficiency can be gained with smart automation.
- Does ClubPlanner also provide insight into time allocation or other ways to improve efficiency?
- ClubPlanner offers various reports that help use time more effectively. For example, call time analysis shows when members are most likely to answer their phone. This allows employees to plan much more efficiently. The sales target report also shows whether planned hours are realistic for achieving sales goals. Based on these insights, you can improve training, scheduling and processes in a focused way.
Save hours daily and focus on the growth of your club. Start automating routines and make time for your members.