Maintain control over your club
View detailed reports in one central place. From occupancy rates to membership statuses. From sales figures to satisfaction scores: manage your club based on data, not gut feeling – and prevent revenue loss by acting too late.
Drive based on data, not gut feeling
Steer your club strategically based on data, not intuition. Recognise crucial trends in attendance, occupancy, conversion, and retention in time, and make informed decisions to prevent revenue loss and stimulate growth.
Dashboards for sales and retention performance
Monitor the progress of your sales activities and the effectiveness of retention strategies, so you can make data-driven decisions to stimulate growth and reduce churn.
Compare performance across all your locations
Use the organisational dashboard to gain immediate insight into the performance of all your clubs — from retention to occupancy and revenue. Easily compare locations on KPIs and discover where adjustments are needed or where growth opportunities lie.
Turn data directly into action
Prevent dissatisfied members and performance gaps by responding faster based on real-time insights into bottlenecks. Gather all KPIs and data on one dashboard, identify bottlenecks, and adjust with one click. Increase revenue, loyalty, and peace of mind with data as your guide.
Monitor sales performance, boost your team
Track leads, conversions, and tasks for targeted growth. Manage your team more effectively.
- Real-time overview in departmental dashboards
- Analyse performance from different sources
- See immediately how your team is performing
Analyse member retention & attendance
Identify risk profiles early and improve retention with behavioral data from members.
- Detect members at risk of dropping out
- Compare attendance patterns by time, day, or class
- Link data to coaches or classes
- Prevent churn and revenue loss with timely action
Check the fitness of your club
You can easily see how your club is performing. Ideal for franchise partners or managers overseeing multiple locations. See where improvements are needed for all clubs in one dashboard.
Member retention by location
Easily discover which locations retain their members the longest, where attrition occurs, and where extra attention is needed.
Sales conversion
Compare your lead-to-member conversion and optimise your sales approach.
Onboarding reporting
Track how new members experience their first weeks. Identify weak links in the early phase and thus increase retention and lifetime value.
Customer satisfaction (NPS score)
Measure how loyal members are and receive concrete feedback for improvement directly visible in clear dashboards.
Smart occupancy insights
Get real-time insights into peak times and occupancy rates. Prevent waiting times and under-occupancy, and provide better service.
Effectiveness of campaigns
Link campaigns directly to actual sign-ups and discover which approach yields the best results for your club.
Outstanding tasks
Get immediate insight into all outstanding tasks per team or department. See at a glance whether important actions are being taken and prevent missed opportunities.
Insights with the organisation dashboards
See at a glance how each location is performing, compare results, and adjust where necessary.
Manage your club with data, not intuition.
Save time and money and gain more control over your club. Proven impact with over 700 clubs. Schedule a free demo with an expert to see how your data can help your club grow with ClubPlanner.
- See where you are losing revenue
- No more manual reporting
- Optimise your team, services, and retention
Frequently asked questions
Read the answers to frequently asked questions about the reporting and analysis capabilities of ClubPlanner.
- Can I customise dashboards by team, location or objective?
- Yes. You can create multiple dashboards and configure them per team, per location or for the entire organisation. For many dashboard items, you can also set a target so you can immediately see how your club is performing.
- What types of reports does ClubPlanner offer?
- ClubPlanner offers more than fifty reports that provide insight into all key areas of your club. You will find daily and weekly reports as well as more in depth analyses for sales, retention, messaging, cancellations, group classes and benchmarking.
- Is everything real time or is data shown with a delay?
- Most data within ClubPlanner is processed immediately and the dashboard is refreshed regularly. Data from your membership administration system, such as check ins or membership information, depends on the system. Many systems sync almost in real time with a delay of about thirty minutes to one hour. Older systems may have a delay of up to one day.
- Is ClubPlanner also accessible on mobile?
- Yes. Several reports and dashboard components are available in the ClubPlanner app so you can keep track of your numbers while on the go.
- Is it difficult to learn how to work with dashboards in ClubPlanner?
- No. The dashboards are designed to be easy to understand and simple to use. If you still have questions, you can consult our help article about the dashboard or contact our support team by phone or email. We are happy to help you further.
Turn real-time data into action and confidently steer your club towards growth.